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Contact Cepheid Customer Care

Cepheid is available to support you online and by phone. To submit your question or concern, please click on Contact Support Online and complete the form. A support representative will contact you shortly.

Contact Support Online

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Africa 

South Africa

Contact

Email: support@cepheideurope.com
Telephone: + 27 861 22 76 35

Americas

Brazil and Latin America

Contact

Email: latamsupport@cepheid.com
Phone: +55 11 3524-8383
Fax: +55 11 4700-1504

US and Canada

Contact

Email: techsupport@cepheid.com
Telephone: + 1 888 838 3222

ASIA PACIFIC (APAC)

Australia and New Zealand

Contact

Email: techsupportANZ@cepheid.com
Telephone: + 1800 130 821
Fax: + 0800 001 028

China, Mongolia, Taiwai

Contact

Email: tscn@cepheid.com
Telephone: +86 400 821 0728

Hong Kong, Macau, Taiwan

Contact

Email: tscn@cepheid.com
Telephone: +86 21 6468 8898

India, Bangladesh, Bhutan, Nepal, and Sri Lanka

Contact

Telephone: +91 124 668 9300
Email: techsupportindia@cepheid.com

Address

Paras Twin Tower, Wing B- 9th Floor,
Golf Course Road, Suncity, Sector 54
Gurugram, Haryana 122002
India

Europe

France

Contact

Email: support@cepheideurope.com
Phone: + 33 563 825 319
Fax: +33563-82-53-01

Address

Vira Solelh
Maurens-Scopont
81470
France

Germany

Contact

Email: support@cepheideurope.com
Main: +49 (0)2151 3280 000
Customer Service: +49 (0)2151 3280 050
Tech Support: +49 (0)2151 3280 100
Tech Service: +49 (0)2151 3280 150
Fax: +49 (0)211 298 943 8

Address

Cepheid GmbH
Europark Fichtenhain A 4
47807 Krefeld 
Germany

Italy

Contact

Email: support@cepheideurope.com
Phone: + 39 800 902 567
Fax: +39 02 87223847

Portugal 

Contact

Email: support@cepheideurope.com
Telephone: +800 913 174

Spain

Contact

Email: support@cepheideurope.com
Telephone: +34 919 90 6762

United Kingdom

Contact

Email: support@cepheideurope.com
Telephone: + 44 3303 332 533

Middle East 

United Arab Emirates and other Middle East Countries

Contact

Email: support@cepheideurope.com
Phone: +971 4 253 3218
Fax: +971 4 2533 220

Other countries not listed

Contact

Telephone: +33 563 825 319

Email: support@cepheideurope.com


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