-
Rozwiązania
Wstecz
Rozwiązania firmy Cepheid
-
Dostęp globalny
-
Na całym świecie
Wstecz
Na całym świecie
-
Gospodarka antybiotykami
Wstecz
Gospodarka antybiotykami
-
Badania dostosowane do twojej placówki
-
Warto wiedzieć WIĘCEJ
-
-
Spostrzeżenia
Wstecz
Cepheid’s Insights
-
Webinaria
Wstecz
Webinaria
-
O naszej firmie
Wstecz
Informacje o spółce Cepheid
-
Misja i historia
Wstecz
Misja i historia
-
Możliwości rozwoju działalności
-
Poznaj motocykl Cepheid
Wstecz
Poznaj motocykl Cepheid
-
Dystrybutorzy
Wstecz
Dystrybutorzy
-
Najnowsze informacje
Wstecz
Najnowsze informacje
-
Wydarzenia
Wstecz
Wydarzenia
-
Innowacyjne rozwiązania z firmą Cepheid
-
Kariera
Wstecz
Kariera
-
Nasi liderzy
Wstecz
Nasi liderzy
-
-
Wsparcie
WsteczSupport Center
-
Troubleshooting and How-tos
-
MyCepheid and Order Support
-
Skontaktuj się z nami
WsteczSkontaktuj się z nami
What do you need help with?
Quick Help
Access a Tailored Support Experience in MyCepheid
- Browse products and purchase online
- View your instruments, service and case history
- Download software updates
- Connect with support agents and help resources
- Access real-time order and shipment info
Already have an account?
Log in now.
Cepheid Cares
Whether navigating a dusty road in Gangtok, India, or crossing a ferry to reach a location near Seattle, the Cepheid Global Care Team stops at nothing to take care of our diagnostic partners. Explore and meet Cepheid’s Global Care Team.
Ana Bizarria
Application Specialist, Cepheid, Brazil
Dave Ormesher
Field Service Team Leader, Cepheid, UK
Fredrick Mayeku
Field Service Engineer, Cepheid, Africa
Jony Debnath
Field Service Engineer, Cepheid, India
Katrese Kolb
Field Service Engineer, Cepheid, USA
Meike Langenberg
Customer Support Specialist, Cepheid, UK
Ana Bizarria
Dave Ormesher
Fredrick Mayeku
Jony Debnath
Katrese Kolb
Meike Langenberg
Cepheid Virtual Agent
Agentforce provides fast, reliable, AI‑powered support by answering questions and guiding users to the right information directly within the support chat—simply ask a question and follow the recommended next steps.
Szybkie łącza
Find additional resources with our portals below.
- Enter your kit or lot number to download your specific Certificate of Analysis Certificate of Analysis
- Get a quick update on your order, including orders placed via a third-party vendor - such as non-OEM seller or distributor. Quick Order Check
- Web-downloadable system software upgrades are available on MyCepheid for GeneXpert® systems with touchscreens. Download Software
- Your one-stop shop to easily purchase online, manage orders, track shipments, and get support for your instruments. My Cepheid
- Use the Contact Us page to get routed to the right solution. Contact Us
Can't find what you're looking for
Open a Technical Support case to get the help you need.
