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Contact Cepheid Customer Care

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Americas

United States

Contact

Email: techsupport@cepheid.com
Phone: +1 888 838 3222

Address

904 Caribbean Drive
Sunnyvale, CA 94089
United States

Brasil

Contact

Email: latamsupport@cepheid.com
Phone: Toll-free - 0800 941 4610
Phone: +55 11 3524 8383

Address

Rua Luigi Galvani 200
Conj 51, São Paulo -SP

Bahamas

Cepheid Bahamas

Contact

Email: techsupport@cepheid.com
Phone: +1 888 838 3222

Barbados

Cepheid Barbados

Contact

Email: techsupport@cepheid.com
Phone: +1 888 838 3222

Dominica

Cepheid Dominica

Contact

Email: techsupport@cepheid.com
Phone: +1 888 838 3222

Greenland

Cepheid Greenland

Contact

Email: techsupport@cepheid.com
Phone: +1 888 838 3222

Grenada

Cepheid Grenada

Contact

Email: techsupport@cepheid.com
Phone: +1 888 838 3222

Jamaica

Cepheid Jamaica

Contact

Email: techsupport@cepheid.com
Phone: + 39 800 902 567
Fax: +39 02 87223847

Address

Via Emilia, 26
20090 Buccinasco (MI)
Italy

Kiribati

Cepheid Kiribati

Contact

Email: techsupport@cepheid.com
Phone: +1 888 838 3222

Canada

Contact

Email: techsupport@cepheid.com
Phone: + 1 888 838 3222

Bhutan

Puerto Rico

Contact

Email: techsupport@cepheid.com
Phone: +1 888 838 3222

Saint Kitts and Nevis

Contact

Email: techsupport@cepheid.com
Phone: +1 888 838 3222

Saint Lucia

Contact

Email: techsupport@cepheid.com
Phone: +1 888 838 3222

Saint Vincent and the Grenadines

Contact

Email: techsupport@cepheid.com
Phone: +1 888 838 3222

Suriname

Contact

Email: techsupport@cepheid.com
Phone: +1 888 838 3222

Trinidad and Tobago

Contact

Email: techsupport@cepheid.com
Phone: +1 888 838 3222

Antigua and Barbuda

Cepheid Antigua and Barbuda

Contact

Email: techsupport@cepheid.com
Phone: +1 888 838 3222

Belize

Cepheid Belize

Contact

Email: techsupport@cepheid.com
Phone: +1 888 838 3222

Turks and Caicos

Contact

Email: support@cepheideurope.com
Phone: + 44 3303 332 533

Togo

Contact

Email: support@cepheideurope.com
Phone: +33 563 825 319

St. Pierre and Miquelon

Contact

Email: support@cepheideurope.com
Phone: +33 563 825 319

South Georgia and the Southern Sandwich Islands

Contact

Email: support@cepheideurope.com
Phone: + 44 3303 332 533

Sint Maarten (Dutch part)

Contact

Email: support@cepheideurope.com
Phone: +33 563 825 319

Turkmenistan

Contact

Email: support@cepheideurope.com
Phone: +33 563 825 319

Saint Martin

Contact

Email: support@cepheideurope.com
Phone: +33 563 825 319

Saint Barthelemy

Contact

Email: support@cepheideurope.com
Phone: +33 563 825 319

Montserrat

Contact

Email: support@cepheideurope.com
Phone: + 44 3303 332 533

Martinique

Contact

Email: support@cepheideurope.com
Phone: +33 563 825 319

Anguilla

Contact

Email: support@cepheideurope.com
Phone: + 44 3303 332 533

Aruba

Contact

Email: support@cepheideurope.com
Customer Service: +33 563 825 319

Bonaire

Contact

Email: support@cepheideurope.com
Phone: +33 563 825 319

Cuba

Contact

Email: latamsupport@cepheid.com
Phone: +55 11 3524 8383 (Cepheid Brazil General Phone)

Falkland Islands

Contact

Email: support@cepheideurope.com
Phone: + 44 3303 332 533

French Guiana (French Territory)

Contact

Email: support@cepheideurope.com
Phone: +33 563 825 319

Haiti

Contact

Email: support@cepheideurope.com
Phone: +33 563 825 319

Guadeloupe

Contact

Email: support@cepheideurope.com
Phone: +33 563 825 319

British Virgin Islands

Contact

Email: support@cepheideurope.com
Phone: + 44 3303 332 533

Europe

Belgium

Contact

Email: support@cepheideurope.com
Phone: +33 563 825 319
Fax: +32 (0) 14 710 709

Address

Kleinhoefstraat 5 bus 26
B-2440 Geel
Belgium

France

Cepheid Europe

Contact

Email: support@cepheideurope.com
Phone: +33 563 825 319
Fax: +33563-82-53-01

Address

Vira Solelh
Maurens-Scopont
81470
France

Germany

Contact

Email: support@cepheideurope.com
Phone: +49 21 513 280 100
Customer Service: +49 21 513 280 100

Address

Cepheid GmbH
Europark Fichtenhain A 4
47807 Krefeld 
Germany

Italy

Contact

Email: support@cepheideurope.com
Phone: + 39 800 902 567
Fax: + 39 02 87223847

Address

Via Emilia, 26
20090 Buccinasco (MI)
Italy

Netherlands

Contact

Email: support@cepheideurope.com
Phone: +33 563 825 319

Address

Postbus 292
Apeldoorn, NL-7300 AG
Netherlands

Sweden

Contact

Email: info-de@cepheideurope.com
Fax: +49 (0) 69 255 11 44 69

Address

(European manufacturing and R&D Site)
Röntgenv 2
Solna 171 27
Sweden
 

United Kingdom

Contact

Email: support@cepheideurope.com
Phone: + 44 3303 332 533

Address

Neptune House
Mercury Park
Wooburn Green
Buckinghamshire HP10 0HH
United Kingdom

Portugal

Contact

Email: support@cepheideurope.com
Phone: +351 800 913 174

Spain

Contact

Email: support@cepheideurope.com
Phone: +34 919 90 67 62

Andorra

Andorra

Contact

Email: support@cepheideurope.com
Phone: +34 919 90 67 62

Vatican City

Contact

Email: support@cepheideurope.com
Phone: + 39 800 902 567

Serbia and Montenegro

Contact

Email: support@cepheideurope.com
Phone: +33 563 825 319

San Marino

Contact

Email: support@cepheideurope.com
Phone: + 39 800 902 567

Poland

Contact

Email: support@cepheideurope.com
Phone: +48 22 504 85 23

New Calédonia (French Territory)

Contact

Email: support@cepheideurope.com
Phone: +33 563 825 319

Monaco

Contact

Email: support@cepheideurope.com
Phone: +33 563 825 319

Mayotte

Contact

Email: support@cepheideurope.com
Phone: +33 563 825 319

Malta

Contact

Email: support@cepheideurope.com
Phone: +33 563 825 319

Luxembourg

Contact

Email: support@cepheideurope.com
Phone: +33 563 825 319

Kosovo

Contact

Email: support@cepheideurope.com
Phone: +33 563 825 319

Jersey

Contact

Email: support@cepheideurope.com
Phone: + 44 3303 332 533

Ascension Islands

Contact

Email: support@cepheideurope.com
Phone: + 44 3303 332 533

Austria

Contact

Email: support@cepheideurope.com
Phone: +43 72 03 80 091

Azerbaijan

Contact

Email: support@cepheideurope.com
Phone: +33 563 825 319

Bermuda

Contact

Email: support@cepheideurope.com
Phone: +33 563 825 319

Cayman Islands

Contact

Email: support@cepheideurope.com
Phone: + 44 3303 332 533

Dutch Antilles

Contact

Email: support@cepheideurope.com
Phone: +33 563 825 319

Gaza Strip

Contact

Email: support@cepheideurope.com
Phone: + 971 4 253 3218

Gibraltar

Contact

Email: support@cepheideurope.com
Phone: + 44 3303 332 533

Iceland

Contact

Email: support@cepheideurope.com
Phone: +33 563 825 319

Guernsey

Contact

Email: support@cepheideurope.com
Phone: + 44 3303 332 533

Asia Pacific

Australia

Cepheid Holdings Pty Ltd

Contact

Email: techsupportANZ@cepheid.com
Tech Support: +1 800 130 821
Phone: (After Hours Support) +1 408 541 4191

Address

ABN 89 160 640 148
Bldg A, Suite 2, L 3
11 Talavera Rd, Macquarie Park
NSW 2113 Australia

China

Cepheid Shanghai

Contact

Email: tscn@cepheid.com
Phone: Toll-Free 864004210728

Address

4th floor, Bldg 10, No. 518
North Fuquan Road
Changning District, Shanghai
P. R. China

China

Cepheid Hong Kong

Contact

Email: hk.sales@cepheid.com
Phone: Toll-Free 3905 3300

Address

26/F, Two Harbour Square, 18
Wai Yip Street Kwun Tong
Hong Kong

India

Contact

Email: techsupportindia@cepheid.com
Phone: Toll-Free 1800 420 9099

Address

Cepheid India Pvt. Ltd
9th Floor, Paras Twin Towers
Tower B, Golf Course Road
Sec-54, Gurugram
HARYANA - 122002

New Zealand

Cepheid Holdings Pty Ltd

Contact

Email: techsupportANZ@cepheid.com
Tech Support: 0800 001 028
Phone: (After Hours) +1 408 541 4191

Address

ABN 89 160 640 148
Bldg A, Suite 2, L 3
11 Talavera Rd, Macquarie Park
NSW 2113 Australia

Japan

Contact

Email: techsupport@cepheid.com
Phone: +1 888 838 3222
Fax: +81.(0)3.6273.3303

Address

BUREX Toranomon 703
2-7-5 Toranomon
Minato-ku, Tokyo
Japan

Mongolia

Contact

Email: techsupport@cepheid.com
Phone: +1 888 838 3222

Macau

Contact

Bangladesh

Taiwan

Contact

Email: techsupport@cepheid.com
Phone: +1 888 838 3222

Nepal

Sri Lanka

Afghanistan

Afghanistan

Contact

Email: support@cepheideurope.com
Phone: +33 563 825 319

Cocos Islands

Maldives

Christmas Island

Cepheid Christmas Island

Tibet

Contact

Email: techsupport@cepheid.com
Phone: +1 888 838 3222

American Samoa

American Samoa

Contact

Email: techsupport@cepheid.com
Phone: +1 888 838 3222

Cook Islands

Cepheid Cook Islands

Fiji

Cepheid Fiji

Contact

Email: techsupport@cepheid.com
Phone: +1 888 838 3222

Guam

Cepheid Guam

Contact

Email: techsupport@cepheid.com
Phone: +1 888 838 3222

Kiribati

Cepheid Kiribati

Contact

Email: techsupport@cepheid.com
Phone: +1 888 838 3222

Marshall Islands

Cepheid Marshall Islands

Contact

Email: techsupport@cepheid.com
Phone: +1 888 838 3222

Micronesia

Cepheid Micronesia

Contact

Email: techsupport@cepheid.com
Phone: +1 888 838 3222

Nauru

Contact

Email: techsupport@cepheid.com
Phone: +1 888 838 3222

Niue

Contact

Email: techsupport@cepheid.com
Phone: +1 888 838 3222

Northern Mariana Islands

Contact

Email: techsupport@cepheid.com
Phone: +1 888 838 3222

Palau

Contact

Email: techsupport@cepheid.com
Phone: +1 888 838 3222

Pitcairn Islands

Contact

Email: techsupport@cepheid.com
Phone: +1 888 838 3222

Samoa

Contact

Email: techsupport@cepheid.com
Phone: +1 888 838 3222

Solomon Islands

Contact

Email: techsupport@cepheid.com
Phone: +1 888 838 3222

Tokelau

Contact

Email: techsupport@cepheid.com
Phone: +1 888 838 3222

Tonga

Contact

Email: techsupport@cepheid.com
Phone: +1 888 838 3222

Vanuatu

Contact

Email: techsupport@cepheid.com
Phone: +1 888 838 3222

Tuvalu

Contact

Email: techsupport@cepheid.com
Phone: +1 888 838 3222

Yemen

Contact

Email: support@cepheideurope.com
Phone: +33 563 825 319

Wallis and Futuna Islands

Contact

Email: support@cepheideurope.com
Phone: +33 563 825 319

Vietnam

Contact

Email: support@cepheideurope.com
Phone: +33 563 825 319

Uzbekistan

Contact

Email: support@cepheideurope.com
Phone: +33 563 825 319

Turkmenistan

Contact

Email: support@cepheideurope.com
Phone: +33 563 825 319

Thailand

Contact

Email: support@cepheideurope.com
Phone: +33 563 825 319

Tajikistan

Contact

Email: support@cepheideurope.com
Phone: +33 563 825 319

Syria

Contact

Email: support@cepheideurope.com
Phone: +33 563 825 319

South Korea

Contact

Email: support@cepheideurope.com
Phone: +33 563 825 319

Singapore

Contact

Email: support@cepheideurope.com
Phone: +33 563 825 319

Philippines

Contact

Email: support@cepheideurope.com
Phone: +33 563 825 319

Papua New Guinea

Contact

Email: support@cepheideurope.com
Phone: +33 563 825 319

Palestine

Contact

Email: support@cepheideurope.com
Phone: +33 563 825 319

Pakistan

Contact

Email: support@cepheideurope.com
Phone: +33 563 825 319

North Korea

Contact

Email: support@cepheideurope.com
Phone: +33 563 825 319

Myanmar

Contact

Email: support@cepheideurope.com
Phone: +33 563 825 319

Malaysia

Contact

Email: support@cepheideurope.com
Phone: +33 563 825 319

Laos

Contact

Email: support@cepheideurope.com
Phone: +33 563 825 319

British Indian Ocean Territory

Contact

Email: support@cepheideurope.com
Phone: + 44 3303 332 533

Brunei

Contact

Email: support@cepheideurope.com
Phone: + 971 4 253 3218

Cambodia

Contact

Email: support@cepheideurope.com
Phone: +33 563 825 319

East Timor (Timor-Leste)

Contact

Email: support@cepheideurope.com
Phone: +33 563 825 319

French Polynesia (French Territory)

Contact

Email: support@cepheideurope.com
Phone: +33 563 825 319

Iran

Contact

Email: support@cepheideurope.com
Phone: + 971 4 253 3218

Grenada

Cepheid Grenada

Contact

Email: techsupport@cepheid.com
Phone: +1 888 838 3222

Indonesia

Contact

Email: support@cepheideurope.com
Phone: +33 563 825 319

Kyrgyzstan

Contact

Email: support@cepheideurope.com
Phone: +33 563 825 319

Africa

South Africa

Contact

Email: support@cepheideurope.com
Customer Service: +27 (0) 870 05 15 40
Tech Support: +27 (0) 870 06 15 50

Address

Cepheid (RSA) Famous Grouse House
Kildrummy Office Park
Cnr Witkopen Road & Umhlange Avenue
Paulshof, 2191

Angola

Angola

Contact

Email: support@cepheideurope.com
Phone: +33 563 825 319

Zimbabwe

Contact

Email: support@cepheideurope.com
Phone: + 27 861 22 76 35

Zambia

Contact

Email: support@cepheideurope.com
Phone: +33 563 825 319

Yemen

Contact

Email: support@cepheideurope.com
Phone: +33 563 825 319

Uganda

Contact

Email: support@cepheideurope.com
Phone: +33 563 825 319

The Gambia

Contact

Email: support@cepheideurope.com
Phone: +33 563 825 319

Cepheid Western Sahara *DISPUTED*

Contact

Email: support@cepheideurope.com
Phone: +33 563 825 319

Tanzania

Contact

Email: support@cepheideurope.com
Phone: +33 563 825 319

Swaziland

Contact

Email: support@cepheideurope.com
Phone: + 27 861 22 76 35

Sudan

Contact

Email: support@cepheideurope.com
Phone: +33 563 825 319

South Sudan

Contact

Email: support@cepheideurope.com
Phone: +33 563 825 319

Somalia

Contact

Email: support@cepheideurope.com
Phone: + 27 861 22 76 35

Sierra Leone

Contact

Email: support@cepheideurope.com
Phone: +33 563 825 319

Seychelles

Contact

Email: support@cepheideurope.com
Phone: +33 563 825 319

Togo

Contact

Email: support@cepheideurope.com
Phone: +33 563 825 319

Senegal

Contact

Email: support@cepheideurope.com
Phone: +33 563 825 319

São Tomé and Príncipe

Contact

Email: support@cepheideurope.com
Phone: +33 563 825 319

Saint Helena

Contact

Email: support@cepheideurope.com
Phone: + 44 3303 332 533

Rwanda

Contact

Email: support@cepheideurope.com
Phone: +33 563 825 319

Reunion

Contact

Email: support@cepheideurope.com
Phone: +33 563 825 319

Republic of the Congo

Contact

Email: support@cepheideurope.com
Phone: +33 563 825 319

Nigeria

Contact

Email: support@cepheideurope.com
Phone: +33 563 825 319

Niger

Contact

Email: support@cepheideurope.com
Phone: +33 563 825 319

Namibia

Contact

Email: support@cepheideurope.com
Phone: +33 563 825 319

Mozambique

Contact

Email: support@cepheideurope.com
Phone: +33 563 825 319
Phone: +27 861 22 76 35

Mauritius

Contact

Email: support@cepheideurope.com
Phone: +33 563 825 319

Mauritania

Contact

Email: support@cepheideurope.com
Phone: +33 563 825 319

Mali

Contact

Email: support@cepheideurope.com
Phone: +33 563 825 319

Malawi

Contact

Email: support@cepheideurope.com
Phone: +33 563 825 319

Madagascar

Contact

Email: support@cepheideurope.com
Phone: +33 563 825 319

Libya

Contact

Email: support@cepheideurope.com
Phone: +33 563 825 319

Liberia

Contact

Email: support@cepheideurope.com
Phone: +33 563 825 319

Lesotho

Contact

Email: support@cepheideurope.com
Phone: +27 861 22 76 35

Kenya

Contact

Email: support@cepheideurope.com
Phone: +33 563 825 319

Benin

Contact

Email: support@cepheideurope.com
Phone: +33 563 825 319

Botswana

Contact

Email: support@cepheideurope.com
Phone: +33 563 825 319

Burkina Faso

Contact

Email: support@cepheideurope.com
Phone: +33 563 825 319

Burundi

Contact

Email: support@cepheideurope.com
Phone: +33 563 825 319

Cameroon (also spelled Cameroun)

Contact

Email: support@cepheideurope.com
Phone: +33 563 825 319

Cape Verde

Contact

Email: support@cepheideurope.com
Phone: +33 563 825 319

Central African Republic (Centrafrique)

Contact

Email: support@cepheideurope.com
Phone: +33 563 825 319

Chad (Tchad)

Contact

Email: support@cepheideurope.com
Phone: +33 563 825 319

Comoros

Contact

Email: support@cepheideurope.com
Phone: +33 563 825 320

Côte d'Ivoire (Ivory Coast)

Contact

Email: support@cepheideurope.com
Phone: +33 563 825 319

Curaçao

Contact

Email: support@cepheideurope.com
Phone: +33 563 825 319

Democratic Republic of the Congo

Contact

Email: support@cepheideurope.com
Phone: +33 563 825 319

Djibouti

Contact

Email: support@cepheideurope.com
Phone: +33 563 825 319

Equatorial Guinea

Contact

Email: support@cepheideurope.com
Phone: +33 563 825 319

Eritrea

Contact

Email: support@cepheideurope.com
Phone: +33 563 825 319

Ethiopia (Itiopia)

Contact

Email: support@cepheideurope.com
Phone: +33 563 825 319

Gabon

Contact

Email: support@cepheideurope.com
Phone: +33 563 825 319

Ghana

Contact

Email: support@cepheideurope.com
Phone: +33 563 825 319

Guinea

Contact

Email: support@cepheideurope.com
Phone: +33 563 825 319

Guinea Bissau

Contact

Email: support@cepheideurope.com
Phone: +33 563 825 319

Middle East

United Arab Emirates

Contact

Email: support@cepheideurope.com
Phone: + 971 4 253 3218
Fax: +971 4 2533 220

Address

DAFZ Dubai Airport Free Zone
Building 7WA, Office 2048
P.O. Box 293802 DAFZ
Dubai United Arab Emirates

Armenia

Contact

Email: support@cepheideurope.com
Phone: +33 563 825 319

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