Technical Support

Cepheid’s Technical Support team is dedicated to enhancing customer productivity by providing superior technical support and coordinating support efforts with internal and field-based Cepheid colleagues and other production groups. We are the technical voice of Cepheid to our customers and the voice of our customers to Cepheid; considering ourselves part of our customers’ laboratory team for On-Demand testing. We strive to provide the highest level of Customer satisfaction.

Contact Technical Support for questions or concerns in using any of Cepheid’s assays or instruments.

Cepheid is here to support you online and by phone. To be able to best direct your question or concern, please click on contact support online and complete the form. A support representative will be in contact with you shortly.

Contact Support Online

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