About Cepheid
 

Support

The success of Cepheid is largely dependent upon how well its customers are served. Cepheid is committed to providing timely, accurate, and courteous service to all of our customers.

If you are in need of technical or product support, please choose the appropriate contact numbers below or fill out and submit our Technical Support Request Form below. For general questions, please use our Customer Service contact information.

Region Support Provided By Contact Information
United States, Canada, Japan,
Korea & Taiwan
Cepheid Tel: 888-838-3222, Option 2
Fax: +1 408-542-8575
Email: techsupport@cepheid.com
Europe Cepheid Europe Tel: +33 563 82 53 19
Fax: +33 563 82 53 01
Email: support@cepheideurope.com

grayLine

Technical Support Request Form

Note: All fields with * are required.

First Name:
Last Name:
Title:
Organization:
Department:
Mailing Address:
City:
State:
Zip:
Phone:
Fax:
E-mail:
Product:
Instrument Serial #:
Additional Product Description:
Other Comments or Questions:
What do you use your System or Tests for?

Upon submitting this form, a Cepheid technical support representative will contact you within one business day. If you have additional questions, please contact Cepheid using the information at the top of this page.