Contact Us

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Contacts

Albania - Distributor

Address
Website Distributor

Algeria - Distributor

Address
Distributor

Andorra - Technical Support

Address
Technical Support

Andorra - Customer Service

Address
Customer Service

Armenia - Technical Support

Address
Technical Support

Armenia - Customer Service

Address
Customer Service

 - Technical Support

Address
Technical Support

Ascension Islands - Customer Service

Address
Customer Service

Austria - Technical Support

Address
Technical Support

Austria - Customer Service

Contact

+43 1 253 672 279 14

Address
Customer Service

Azerbaijan - Technical Support

Address
Technical Support

Belarus - Distributor

Address
Website Distributor

Algimed - Distributor

Contact
Address
Distributor

Belgium - Technical Support

Address

Kleinhoefstraat 5 bus 26
B-2440 Geel
Belgium

Technical Support

Belgium - Customer Service

Contact

+32 (0) 14 710 709

Address
Customer Service

Bermuda - Technical Support

Address
Technical Support

Bermuda - Customer Service

Address
Customer Service

Bosnia-Herzegovina - Distributor

Bulgaria - Distributor

Address
Website Distributor

Cayman Islands - Technical Support

Address
Technical Support

Cayman Islands - Customer Service

Address
Customer Service

Croatia - Distributor

Address
Website Distributor

Cyprus - Distributor

Address
Website Distributor

Czech Republic - Distributor

Address
Website Distributor

Cepheid Denmark - Customer Service

Contact

+45 804 002 60

+45 327 276 15

Address

Cepheid Denmark ApS

c/o Radiometer Medical ApS 21, Aakandevej

DK 2700 Broenshoej

DENMARK

Customer Service

Cepheid Denmark - Service Agreement/Contracts

Address
Service Agreement/Contracts

Cepheid Denmark - Technical Support

Contact

+45 80 40 02 62

Address
Technical Support

Dutch Antilles - Technical Support

Address
Technical Support

Dutch Antilles - Customer Service

Address
Customer Service

Finland - Technical Support

Address

Tekniikantie 14

02150 Espoo,

Finland

Technical Support

Finland  - General

Address

Tekniikantie 14

02150 Espoo,

Finland

General

Cepheid Finland - Customer Service

Contact

+358 9 8171 2770

+358 9 41 592 332

Address

Cepheid Finland Oy

Tekniikantie 14

02150 Espoo

FINLAND

Customer Service

Cepheid Europe - Technical Support

Address

Vira Solelh
Maurens-Scopont
81470
France

Technical Support

France - Customer Service

Contact

+33563-82-53-01

Address
Customer Service

France - Service Agreement/Contracts

Address
Service Agreement/Contracts

Gaza Strip - Technical Support

Address
Technical Support

Gaza Strip - Customer Service

Address
Customer Service

KPI-Georgia - Distributor

Address
Website Distributor

Germany - Technical Support

Contact

+49 21 513 280 100

+49 (0)2151 3280 150

Address

Cepheid GmbH
Europark Fichtenhain A 4
47807 Krefeld 
Germany

Technical Support

Germany - Customer Service

Contact

+ 49 2151 3280 050

Address
Customer Service

Gibraltar - Technical Support

Contact

+34 919 906 762

Address
Technical Support

Gibraltar - Customer Service

Contact

+34 919 906 330

Address
Customer Service

Greece - Distributor

Address
Website Distributor

Guernsey - Technical Support

Address
Technical Support

Guernsey - Customer Service

Address
Customer Service

Hungary - Distributor

Address
Website Distributor

Iceland - Technical Support

Address
Technical Support

Iceland - Customer Service

Address
Customer Service

Ireland - Distributor

Address
Website Distributor

Italy - Technical Support

Address

Via Emilia, 26
20090 Buccinasco (MI)
Italy

Technical Support

Italy - Customer Service

Contact

+39 02 87223847

Address
Customer Service

Jersey - Technical Support

Address
Technical Support

Jersey - Customer Service

Address
Customer Service

Kosovo - Technical Support

Address
Technical Support

Kosovo - Customer Service

Address
Customer Service

Latvia - Distributor

Address
Website Distributor

Liechtenstein - Technical Support

Address
Technical Support

Liechtenstein - Customer Service

Address
Customer Service

Lithuania - Distributor

Address
Website Distributor

Luxembourg - Technical Support

Address
Technical Support

Luxembourg - Customer Service

Address
Customer Service

Malta - Technical Support

Address
Technical Support

Malta - Customer Service

Address
Customer Service

Mayotte - Technical Support

Address
Technical Support

Mayotte - Customer Service

Address
Customer Service

Moldova - Distributor

Address
Website Distributor

Monaco - Technical Support

Address
Technical Support

Monaco - Customer Service

Address
Customer Service

Netherlands - Technical Support

Address

Postbus 292
Apeldoorn, NL-7300 AG
Netherlands

Technical Support

Netherlands - Customer Service

Address
Customer Service

New Calédonia (French Territory) - Technical Support

Address
Technical Support

New Calédonia (French Territory) - Customer Service

Address
Customer Service

Norway - Customer Service

Contact

+47 800 625 60

+47 215 472 59

Address

c/o Pall Norge AS, Skjaerdalen 2

3533 TYRISTRAND

Postal address: c/o Pall Norge AS, Postboks 249 Sentrum

N-0103 OSLO

NORWAY

Customer Service

Norway - Service Agreement/Contracts

Address
Service Agreement/Contracts

Cepheid Norway - Technical Support

Contact

+47 800 625 61

Address
Technical Support

Poland - Technical Support

Address

Aleje Jerozolimskie 181A,

02-222 Warszawa

Technical Support

Poland - Customer Service

Address
Customer Service

Portugal - Technical Support

Address
Technical Support

Portugal - Customer Service

Address
Customer Service

Republic of Macedonia - Distributor

Address
Website Distributor

Romania - Distributor

Address
Website Distributor

Cepheid Russia - Customer Service

Address
Customer Service

Cepheid Russia - Technical Support

Contact

+7 499 971 33 47

Address

Stanislavskogo, 21/3/

109004 Moscow 

Russia

Technical Support

San Marino - Technical Support

Address
Technical Support

San Marino - Customer Service

Address
Customer Service

Serbia - Distributor

Address
Website Distributor

Serbia and Montenegro - Technical Support

Address
Technical Support

Serbia and Montenegro - Customer Service

Address
Customer Service

Montenegro - Customer Service

Address
Customer Service

Montenegro - Technical Support

Address
Technical Support

Slovakia - Distributor

Address
Website Distributor

 - Distributor

Address
Distributor

Spain - Technical Support

Contact

+34 919 906 762

Address
Technical Support

Spain - Customer Service

Contact

+34 919 906 330

Address
Customer Service

Sweden - Service Agreement/Contracts

Address
Service Agreement/Contracts

Sweden - Technical Support

Contact

+46105559050

Address

Röntgenvägen 5,

171 54 Solna,

SWEDEN

Technical Support

Cepheid Sweden - Customer Service

Contact

+46 08-684 37 000 

+46 8 509 095 06

Address

Cepheid AB

Röntgenvägen 5

171 54 SOLNA

SWEDEN

Customer Service

Sweden  - General

Contact

+46 (0)8 684 37 000

Address

Röntgenvägen 5, 171 54

SOLNA, SWEDEN

General

Switzerland - Technical Support

Contact

+41 (0)44 7225015

Address

Cepheid Switzerland GmbH
Zürcherstrasse 66
8800 Thalwil
Switzerland

Technical Support

Switzerland - Customer Service

Contact

+41 (0)44 7225010

+41 (0)044 7326707

Address

Cepheid Switzerland GmbH
Zürcherstrasse 66
8800 Thalwil
Switzerland

Customer Service

Turkey - Distributor

Address
Website Distributor

Ukraine - Distributor

United Kingdom - Technical Support

Address

Cepheid UK Ltd.
Oakley Court
Kingsmead Business Park
Frederick Place
HIGH WYCOMBE
HP11 1JU

Technical Support

United Kingdom - Customer Service

Address
Customer Service

Vatican City - Technical Support

Address
Technical Support

Vatican City - Customer Service

Address
Customer Service

Anguilla - Technical Support

Address
Technical Support

Anguilla - Customer Service

Address
Customer Service

Cepheid Antigua and Barbuda - Technical Support

Address
Technical Support

Rochem Biocare Argentina - Distributor

Address

Herrera 1855
C1295 ACI
Buenos Aires

Website Distributor

Aruba - Technical Support

Contact

+33 563 825 319

Address
Technical Support

Aruba - Customer Service

Address
Customer Service

Cepheid Bahamas - Technical Support

Address
Technical Support

Cepheid Barbados - Technical Support

Address
Technical Support

Cepheid Belize - Technical Support

Address
Technical Support

Bhutan - Distributor

Address
Distributor

ATS LAB - Distributor

Address

Petrolero Sur Calle 38
Santa Cruz de La Sierra

Website Distributor

Bonaire - Technical Support

Address
Technical Support

Bonaire - Customer Service

Address
Customer Service

Brasil - Technical Support

Address
Monday to Friday, from 8 am to 6 pm, Brazilia Time

Rua Luigi Galvani 200
Conj 51, São Paulo -SP

Technical Support

British Virgin Islands - Technical Support

Address
Technical Support

British Virgin Islands - Customer Service

Address
Customer Service

Canada - Technical Support

Address
Technical Support

Cepheid Canada - Customer Service

Address
Customer Service

Cepheid Canada  - General

Address
General

Rochem Biocare Chile - Distributor

Address

La Concepción 266
of 202, Providencia

Website Distributor

Rochem Biocare Colombia - Distributor

Address

Calle 13 #60-49
Bogota

Website Distributor

Promed Costa Rica - Distributor

Address

San Pedro de Montes de Oca
Del Banco Popular 100 metros Sur
San Jose

Website Distributor

Cuba - Customer Care

Contact

+55 11 3524 8383 (Cepheid Brazil General Phone)

Address
Customer Care

Cepheid Dominica - Technical Support

Address
Technical Support

LAMEX - Distributor

Address

Calle Desiderio Arias San #75A
Bella Vista. Santo Domingo.

Website Distributor

RocarSystem - Distributor

Address

Urdesa Central Circunvalación
Sur yTodos los Santos, #201
Guayaquil

Website Distributor

Promed - Distributor

Address

Calle Loma, Pasaje D y Séptima Calle Poniente
Casa Nº 124 Colonia Escalón
San Salvador

Website Distributor

Falkland Islands - Technical Support

Address
Technical Support

Falkland Islands - Customer Service

Address
Customer Service

French Guiana (French Territory) - Technical Support

Address
Technical Support

French Guiana (French Territory) - Customer Service

Address
Customer Service

Cepheid Greenland - Technical Support

Address
Technical Support

Cepheid Grenada - Technical Support

Address
Technical Support

Guadeloupe - Technical Support

Address
Technical Support

Guadeloupe - Customer Service

Address
Customer Service

Labymed - Distributor

Address

31-, 19 Calle 48
Guatemala

Website Distributor

Caribbean Medical Supplies - Distributor

Address

Hydronie Railway
Parika

Website Distributor

Haiti - Technical Support

Address
Technical Support

Haiti - Customer Service

Address
Customer Service

Promed - Distributor

Address

Residencial Villas Serán 13
Calle 3 y 4 avenida. Casa N° 41
San Pedro

Website Distributor

Cepheid Jamaica - Technical Support

Address
Technical Support

Martinique - Technical Support

Address
Technical Support

Martinique - Customer Service

Address
Customer Service

IL Disgnostics (Werfen Company) - Distributor

Address

Lago Victoria 80
Granada, Miguel
Hidalgo, 11520
Ciudad de México
CDMX, México

Website Distributor

Montserrat - Technical Support

Address
Technical Support

Montserrat - Customer Service

Address
Customer Service

Promedix  - Distributor

Address

Villa Fontana de los semáforos del Club Terraza
4 cuadras y medias al oeste
Edif. Promed, Managua

Website Distributor

Promed - Distributor

Address

Parque Industrial Costa del Este
Calle 2da Edificio Promed Panama
Ciudad Panama

Website Distributor

Infotec - Distributor

Address

Cañada del Carmen 2565 casi
América, Luque

Website Distributor

Rochem Biocare Peru - Distributor

Contact
Address

Av. Javier Prado Oeste NRO. 829 (ALT. PERSHING)
Magdalena del Mar

Website Distributor

Puerto Rico - Technical Support

Address
Technical Support

Saint Barthelemy - Technical Support

Address
Technical Support

Saint Barthelemy - Customer Service

Address
Customer Service

Saint Kitts and Nevis - Technical Support

Address
Technical Support

Saint Lucia - Technical Support

Address
Technical Support

Saint Martin - Technical Support

Address
Technical Support

Saint Martin - Customer Service

Address
Customer Service

Saint Vincent and the Grenadines - Technical Support

Address
Technical Support

Sint Maarten (Dutch part) - Technical Support

Address
Technical Support

Sint Maarten (Dutch part) - Customer Service

Address
Customer Service

South Georgia and the Southern Sandwich Islands - Technical Support

Address
Technical Support

South Georgia and the Southern Sandwich Islands - Customer Service

Address
Customer Service

Saint Pierre and Miquelon - Technical Support

Address
Technical Support

Saint Pierre and Miquelon - Customer Service

Address
Customer Service

Suriname - Technical Support

Address
Technical Support

Togo - Technical Support

Address
Technical Support

Togo - Customer Service

Address
Customer Service

Trinidad and Tobago - Technical Support

Address
Technical Support

Turks and Caicos - Technical Support

Address
Technical Support

Turks and Caicos - Customer Service

Address
Customer Service

United States - General

Contact

+1-408-541-4192

Address

904 Caribbean Drive
Sunnyvale, CA 94089
United States

Website General

United States - Service Agreement/Contracts

Contact

1-888-838-3222, Option 4

+1-408-716-2442

Address
Service Agreement/Contracts

Sales Support United States - Customer Service

Contact

1-888-838-3222, Option 1

+1-408-734-1346

Address
Customer Service

United States - Technical Support

Contact

1-888-838-3222, Option 2

408-716-2550

Address

904 Caribbean Drive
Sunnyvale, CA 94089
United States

Technical Support

Iaza Uruguay - Distributor

Contact
Address

Durazno 1504
11200 Montevideo

Website Distributor

Ganbaro - Distributor

Contact
Address

uente restaurador a Rio, oeste 20
edif, Cienvar, Santa teresa, Quinta crespo, apdo, 1497
Distrito Capital

Website Distributor

Afghanistan - Technical Support

Address
Technical Support

Afghanistan - Customer Service

Address
Customer Service

American Samoa - Technical Support

Address
Technical Support

Australia - Technical Support

Contact

TOLLFREE (Aust) 1800 130 821

1300 798 459

Address
9:00am - 5:30pm

Building A, Suite 2, level 3
11 Talavera Rd, Macquarie Park, Sydney 2113
Australia

Technical Support

Mr. Alimuzzaman  - Distributor

Address
9:00 AM - 05:30 PM

3, Segun Bagicha, Shajan Tower-2 (2nd Floor)
Dhaka-1000, Bangladesh

Distributor

British Indian Ocean Territory - Technical Support

Address
Technical Support

British Indian Ocean Territory - Customer Service

Address
Customer Service

Brunei - Technical Support

Address
Technical Support

Brunei - Customer Service

Address
Customer Service

Cambodia - Technical Support

Address
Technical Support

Cambodia - Customer Service

Address
Customer Service

Cepheid Shanghai - Technical Support

Contact

Toll-Free +86 4008210728

Address
Monday to Friday 8:30am to 5:30pm

4th floor, Bldg 10, No. 518
North Fuquan Road
Changning District, Shanghai
P. R. China

Technical Support

Cepheid Hong Kong - Customer Service

Address

26/F, Two Harbour Square
18 Wai Yip Street Kwun Tong
Hong Kong

Customer Service

Cepheid Christmas Island - Technical Support

Address
Technical Support

Cocos Islands - Technical Support

Address
Technical Support

Cepheid Cook Islands - Technical Support

Address
Technical Support

East Timor (Timor-Leste) - Technical Support

Address
Technical Support

East Timor (Timor-Leste) - Customer Service

Address
Customer Service

Meddent - Distributor

Address

Ground Floor, Mogoru Moto Building, Champion Parade,

Down Town, Port Moresby

P O Box 1999, Port Moresby

PNG

Website Distributor

French Polynesia (French Territory) - Technical Support

Address
Technical Support

French Polynesia (French Territory) - Customer Service

Address
Customer Service

Cepheid Guam - Technical Support

Address
Technical Support

India - Technical Support

Address
Monday to Friday 9:00am to 6:00pm

Cepheid India Pvt. Ltd
9th Floor, Paras Twin Towers
Tower B, Golf Course Road
Sec-54, Gurugram
HARYANA - 122002

Technical Support

PT Medquest Jaya Global  - Distributor

Address

Menara Salemba, 6th Floor Zone 1, Jl. Salemba Raya No. 5-5A, Jakarta Pusat 10440, Indonesia

Website Distributor

Iran - Technical Support

Address
Technical Support

Iran - Customer Service

Address
Customer Service

Iraq - Distributor

Address
Website Distributor

Israel - Distributor

Address
Website Distributor

Japan - Technical Support

Contact
Address

TOC Ariake West Tower

3-5-7 Ariake Koto-ku

Tokyo 135-0063 Japan

Beckman Coulter K.K. Head Office

Website Technical Support

Vista Med - Distributor

Address

"Da Vista"
Republic of Kazakhstan, 050045, Almaty,
Luch Microdistrict of Alatau, Zhuldyz, 107/3

Website Distributor

Delrus RK - Distributor

Address

Delrus RK LLP
38 Zheltoksan str., Astana, 010000

Website Distributor

Cepheid Kiribati - Technical Support

Address
Technical Support

Kuwait - Distributor

Address
Website Distributor

Kyrgyzstan - Technical Support

Address
Technical Support

Kyrgyzstan - Customer Service

Address
Customer Service

Laos - Technical Support

Address
Technical Support

Laos - Customer Service

Address
Customer Service

Lebanon - Distributor

Address
Website Distributor

SPD Scientific (M) Sdn Bhd - Distributor

Address

No. 18, 1st Floor, Block B, Jalan Pju 1A/3, Ara Damansara

Petaling, 47301 Mukim Damansara, Selangor, Malaysia

Website Distributor

Maldives - Distributor

Address
Distributor

Cepheid Marshall Islands - Technical Support

Address
Technical Support

Cepheid Micronesia - Technical Support

Address
Technical Support

Mongolia - Technical Support

Address
Technical Support

All Healthcare Public Co.ltd - Distributor

Address

No.664/665, Pyi Thar Yar Street, 16/4 Ward, Thingangyun Township, Yangon, Myanmar

Website Distributor

Nauru - Technical Support

Address
Technical Support

Mr. Saras Shreshtha - Distributor

Address
09:00 AM - 05:30 PM

Yak & Yeti Entry Road, Durbar Marg
Kathmandu, Nepal

Distributor

New Zealand - Technical Support

Address
9:00AM-5:30PM

Building A, Suite 2, level 3
11 Talavera Rd, Macquarie Park, Sydney 2113
Australia

Technical Support

Niue - Technical Support

Address
Technical Support

North Korea - Technical Support

Address
Technical Support

North Korea - Customer Service

Address
Customer Service

Northern Mariana Islands - Technical Support

Address
Technical Support

Oman - Distributor

Address
Website Distributor

Pakistan - Technical Support

Address
Technical Support

Pakistan - Customer Service

Address
Customer Service

Palau - Technical Support

Address
Technical Support

Palestine - Technical Support

Address
Technical Support

Palestine - Customer Service

Address
Customer Service

Meddent - Distributor

Address

Meddent

Ground Floor, Mogoru Moto Building, Champion Parade,

Down Town, Port Moresby

P O Box 1999, Port Moresby

PNG

Website Distributor

Macare Medicals, Inc. - Distributor

Address

67 A. Luna Street, Project 4, Quezon City 1109, Philippines

Website Distributor

Pitcairn Islands - Technical Support

Address
Technical Support

Qatar - Distributor

Address
Website Distributor

Samoa - Technical Support

Address
Technical Support

Saudi - Distributor

Address
Website Distributor

SPD Scientific Pte. Ltd. - Distributor

Address

192 Pandan Loop, Pantech Business Hub, #06-20, Singapore 128381

Website Distributor

Solomon Islands - Technical Support

Address
Technical Support

GeneX - Distributor

Address

A-1009 201 Songpa-daero, Songpa-gu, Seoul, Korea 05854

Website Distributor

Mrs. Renuka Jayasundara - Distributor

Contact
Address
Website Distributor

Syria - Technical Support

Address
Technical Support

Syria - Customer Service

Address
Customer Service

Tajikistan - Technical Support

Address
Technical Support

Tajikistan - Customer Service

Address
Customer Service

Biomedia Thailand Co., Ltd - Distributor

Address

55/5 หมู่ 10 ถนนกาญจนาภิเษกตำบลบางม่วง อำเภอบางใหญ่จังหวัดนนทบุรี 11140 ประเทศไทย

 

55/5 Moo 10 Soi Watphrangoen Kanjapapisek Road

Bangmuang Bangyai Nontaburi 11140 Thailand

Website Distributor

Tokelau - Technical Support

Address
Technical Support

Tonga - Technical Support

Address
Technical Support

Turkmenistan - Technical Support

Address
Technical Support

Turkmenistan - Customer Service

Address
Customer Service

Tuvalu - Technical Support

Address
Technical Support

Uzbekistan - Technical Support

Address
Technical Support

Uzbekistan - Customer Service

Address
Customer Service

Algimed - Distributor

Address
Website Distributor

Vanuatu - Technical Support

Address
Technical Support

Vietnam - Technical Support

Address
Technical Support

Vietnam - Customer Service

Address
Customer Service

Wallis and Futuna Islands - Technical Support

Address
Technical Support

Wallis and Futuna Islands - Customer Service

Address
Customer Service

Yemen - Technical Support

Address
Technical Support

Yemen - Customer Service

Address
Customer Service

Bahrain - Distributor

Gaza Strip - Technical Support

Address
Technical Support

Gaza Strip - Customer Service

Address
Customer Service

 - Distributor

Address
Distributor

Other Middle East Countries - Technical Support

Address
Technical Support

Other Middle East Countries - Customer Service

Address
Customer Service

United Arab Emirates - Technical Support

Address

DAFZ Dubai Airport Free Zone
Building 7WA, Office 2048
P.O. Box 293802 DAFZ
Dubai United Arab Emirates

Technical Support

United Arab Emirates - Customer Service

Address
Customer Service

Yemen - Technical Support

Address
Technical Support

Yemen - Customer Service

Address
Customer Service

Algeria - Distributor

Address
Distributor

Angola - Technical Support

Address
Technical Support

Angola - Customer Service

Address
Customer Service

Benin - Technical Support

Address
Technical Support

Benin - Customer Service

Address
Customer Service

Botswana - Technical Support

Address
Technical Support

Botswana - Customer Service

Address
Customer Service

Burkina Faso - Technical Support

Address
Technical Support

Burkina Faso - Customer Service

Address
Customer Service

Burundi - Technical Support

Address
Technical Support

Burundi - Customer Service

Address
Customer Service

Cameroon - Technical Support

Address
Technical Support

Cameroon - Customer Service

Address
Customer Service

Cape Verde - Technical Support

Address
Technical Support

Cape Verde - Customer Service

Address
Customer Service

Central African Republic (Centrafrique) - Technical Support

Address
Technical Support

Central African Republic (Centrafrique) - Customer Service

Address
Customer Service

Western Sahara *DISPUTED* - Technical Support

Address
Technical Support

Western Sahara *DISPUTED* - Customer Service

Address
Customer Service

 - Distributor

Address
Distributor

Comoros - Technical Support

Address
Technical Support

Comoros - Customer Service

Address
Customer Service

Curaçao - Technical Support

Address
Technical Support

Curaçao - Customer Service

Address
Customer Service

Cote d'Ivoire (Ivory Coast) - Technical Support

Address
Technical Support

Cote d'Ivoire (Ivory Coast) - Customer Service

Address
Customer Service

Democratic Republic of the Congo - Technical Support

Address
Technical Support

Democratic Republic of the Congo - Customer Service

Address
Customer Service

Djibouti - Technical Support

Address
Technical Support

Djibouti - Customer Service

Address
Customer Service

Egypt (Misr) - Distributor

Address
Website Distributor

Equatorial Guinea - Technical Support

Address
Technical Support

Equatorial Guinea - Customer Service

Address
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Mozambique - Technical Support

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South Africa - Technical Support

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Monday to Friday 8:30am to 4:30pm

Cepheid (Proprietary) Limited
Building 3 Culross on Main,
Corner Main Road and Culross Road,
Bryanston, 2191,
Johannesburg
South Africa

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The Gambia - Customer Service

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+33 563 82 53 26

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Tunisia - Distributor

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